Connect with BMC Helix ITSM and Remedy Webinars

Currently Playing: Webinar: Execute Reconciliation In Helix ITSM

In this OnDemand webinar Reconciliation is essential to keeping Helix ITSM data accurate, trusted, and upgrade ready. In this webinar, we covered: * What Execute Reconciliation is and why it matters * How auto-reconciliation runs during upgrades * The impact of reconciliation on upgrading success and data integrity * Key forms involved and what happens behind the scenes * Why backend records are created and why they matter We’ll wrap up with a live demo of Execute Reconciliation and an open Q&A to address real-world scenarios and best practices. For more information: https://community.bmc.com/s/news/aA33n0000008WHtCAM/connect-with-helix-webinar-series