All CwR webinar recordings
Curated by: BMC Helix Events (420 videos)
OnDemand recording: Join our exclusive webinar on Transitioning with AIOps In this webinar, we explore how an AIOps-driven approach helps you manage this transition with confidence and control. We’ll focus on how to maintain visibility, ensure accurate routing, and prevent service disruption as environments evolve. Two companies, alike in vision, enter a merger yet between them lies a complex integration journey where clarity, ownership, and control are often challenged. Mergers in IT environments are rarely a simple cutover, they involve a complex transition phase where clarity is often lacking. While pre-merger environments are well-defined and post-merger states are structured, the “middle ground” introduces operational challenges that can impact service delivery. Key topics include: How to merge one customer environment into another without losing operational continuity Defining and managing pre-merger and post-merger states effectively Handling the middle ground where systems, ownership, and processes overlap Ensuring devices are properly transitioned and tracked throughout the process Reducing operational costs by eliminating time wasted identifying alert ownership across merged teams Ensuring faster resolution times by preserving operational context as systems and responsibilities evolve Maintaining accurate ticket routing so incidents reach the correct teams Avoiding service disruption during organizational and infrastructure changes Planning and executing the transition using AIOps best practices What needs to be configured and managed in Helix to support a successful merger Join us to learn how to navigate the full merger lifecycle from preparation to stabilization, using AIOps to reduce risk and improve operational outcomes. For more information please visit: https://community.bmc.com/s/news/aA33n0000008WHtCAM/connect-with-helix-webinar-series