Connect with BMC Helix ITSM and Remedy Webinars

Currently Playing: Webinar: From Chaos To Clarity Unified Insights with Helix Dashboards

Watch our OnDemand version of our practical session on how organizations can leverage Helix to drive adoption, improve Asset Management, and enhance operational efficiency. This webinar will showcase real-world scenarios and examples to demonstrate how Helix integrates Discovery, CMDB & BHOM to support your ITSM and AIOps workflows using actionable dashboards for measurable business outcomes. Key Takeaways: - Visualize Your Data: Learn how to capture metrics, ticket trends, and adoption scores in dashboards. - Feature Adoption & Impact: See examples of how Helix helps track usage patterns and feature adoption over time. - Asset & Configuration Management: Understand how Helix supports full discovery of assets and configurations, bridging Discovery and CMDB for better insights. - Identify Gaps & Opportunities: Explore demonstrations highlighting gaps in Discovery & Asset Management and employ strategies to mitigate them. - Integrate Tools Effectively: See how Dashboards brings Helix together across ITSM & AIOps - Practical Examples: Walkthrough hypothetical and real scenarios to illustrate best practices, outcomes, and efficiencies.