Connect with BMC Helix ITSM and Remedy Webinars

All CwR webinar recordings

Curated by: BMC Helix Events (426 videos)


Currently Playing: Webinar: Helix OnPrem ITSM & ITOM Day 2 Operations Health, Performance and Recovery

Watch this OnDemand webinar for a practical look at the operational practices and strategies that help administrators keep their Helix OnPrem environments reliable, performant, and recoverable. We’ll explore the key considerations for ongoing platform management from routine maintenance and data lifecycle management to monitoring, scaling, and disaster recovery. In this session, we’ll cover: * Database Cleanups – Understanding database maintenance and cleanup activities that help maintain performance and manage database growth. * Self-monitoring – Identifying the critical platform, application, database, and infrastructure metrics that provide early visibility into potential issues. * Scale Guidelines – Practical considerations for sizing, capacity planning, performance optimization, and scaling Helix environments as workloads grow. * Transitioning to SeaweedFS – Exploring recovery planning, resilience considerations, backup approaches, and strategies for minimizing downtime and data loss. Whether you are responsible for platform administration, infrastructure, application operations, or service management, this session will provide practical guidance to help you move beyond implementation and establish a sustainable Day-2 operating model for Helix OnPrem ITSM & ITOM. For more information:


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