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Currently Playing: Webinar: Helix On Prem ITSM & ITOM - Networking & Security, What’s Changing & How to Prepare

In this OnDemand webinar recording: Helix On‑Prem deployments continue to evolve to support modern, scalable IT service management (ITSM) and IT operations management (ITOM) environments. As part of this evolution, customers may notice updates and clarifications related to ingress, networking architecture, and supported ingress technologies across recent and upcoming Helix releases. In this webinar, the Helix Platform Product Management and Architecture teams will walk through the current and evolving networking model for Helix On‑Prem, with a particular focus on ingress controllers, platform recommendations, and emerging standards such as the Gateway API. The session is designed to help customers, partners, and technical teams understand how networking is handled today, what options are supported, and how to align deployments with the platform’s direction. Key topics include: Current ingress and networking architecture An overview of how Helix On‑Prem handles ingress and traffic management today. Ingress controller options and image sources Clarifications on supported ingress controller choices and recommended image sources. Gateway API and future networking direction How newer Kubernetes networking standards fit into the Helix On‑Prem roadmap. Operational considerations What teams should review or validate in their environments to ensure stable and consistent networking behavior. Security as a supporting consideration How security requirements intersect with networking choices, without changing existing support expectations. Live Q&A Open discussion with the Helix Platform team on real customer scenarios and deployment questions.  This session complements prior webinars on release highlights and troubleshooting, offering a focused technical deep dive into networking and ingress for Helix On‑Prem environments. Attendees will gain practical insights to confidently manage ingress and networking decisions while maintaining reliable ITSM and ITOM operations. For more information please visit: