Connect with BMC Helix ITSM and Remedy Webinars

All CwR webinar recordings

Curated by: BMC Helix Events (420 videos)


Currently Playing: Workshop: Ask The Experts Service Catalog Curator

Watch our OnDemand BMC Helix Agents Workshops, designed exclusively for customers looking to configure, deploy, and optimize key HelixGPT capabilities — including Service Collaborator, Service Catalog Curator, and Insight Finder. In this hands-on session, you’ll work directly with our product experts to build fully functional instances of these powerful tools within your own environment. Whether you’re just getting started or looking to fine-tune your configuration, you’ll leave the workshop with operational solutions ready to enhance service efficiency, improve employee experiences, and deliver actionable insights. Each module focuses on practical setup, integration, and best practices to help your organization unlock the full potential of BMC Helix Agents: Service Collaborator: Streamline workflows and improve collaboration across service teams. Service Catalog Curator: Enable intelligent content curation to surface the right knowledge at the right time. Insight Finder: Configure and deploy analytics for faster, smarter decision-making. What to Expect: Step-by-step configuration guidance from product experts . Real-time support and troubleshooting. Best practices for setup, integration, and optimization .


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