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Curated by: BMC Helix Events (420 videos)


Currently Playing: Webinar: Live Prompting - A Deep Dive on The Employee Navigator

Watch a playback for our Live Prompting session on HelixGPT, BMC Helix introduces the Employee Navigator Agent — an AI-powered assistant that leverages live prompting and tool integrations to simplify support and service requests for your end users. In this session, you’ll explore how the Employee Navigator Agent works, the AI technologies that power it, and how you can tailor it for your organization. Key takeaways from this webinar include: - How HelixGPT Agents replace prompt-driven skills. - The core capabilities of the Employee Navigator Agent - How the Instructions prompt shapes agent behavior - The role of tool integrations in real-time end-user support - A step-by-step approach to creating your own version of the Employee -Navigator Agent By the end of the session, you’ll have a practical playbook for implementing and customizing Employee Navigator in your environment. For a deeper dive, join our 3-day instructor-led online course: https://www.bmc.com/education/courses/bmc-helixgpt-25x-fundamentals-administering-for-service-management.html


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