Connect with BMC Helix ITSM and Remedy Webinars

Currently Playing: Webinar: What's New In Digital Workplace 26.3

In this OnDemand webinar you will discover the latest innovations in BMC Helix Digital Workplace (DWP) 26.3 and see how AI is transforming the employee experience. From more natural interactions to smarter self-service, this release delivers new capabilities that help employees get the support they need, faster... Join us for a first look at the latest Employee Navigator and Catalog Curator enhancements, including: • Voice-Enabled Employee Navigator for natural AI conversations. • AI Screen Sharing to deliver guided, contextual support. • Enhanced Microsoft Teams Integration with image attachments, screenshot analysis, and richer request experiences. • Smart Notifications & AI Summaries for proactive updates, service health alerts, and AI-generated insights. • Rich Visual Knowledge that displays images directly in ITSM and Business Workflows knowledge articles to improve self-service. • Semantic Memory for personalized AI interactions that remember user preferences and previous conversations. • Catalog Curator Dynamic Qualifications to create smarter, simpler request forms by showing only the questions users need to answer. Whether you're an ITSM professional, Digital Workplace leader, Service Desk Manager, or Helix Administrator, this webinar will show how DWP 26.3 improves self-service, enhances employee experiences, and helps you deliver faster, AI-powered support. Join us for a sneak peek at the newest Digital Workplace capabilities and see how BMC Helix 26.3 is making AI more intelligent, personalized, and productive. For further content visit our page: https://community.helixops.ai/s/news/a7MVu000006utEnMAI/connect-with-helix-webinar-series