All CwR webinar recordings
Curated by: BMC Helix Events (420 videos)
In this in-depth, hands-on webinar designed for IT Professionals, Solution Architects, and Developers working within the Helix ecosystem, you can learn how to unlock the full potential of HelixGPT. Whether you're just getting started or looking to optimize your current configuration, this session will walk you through HelixGPT from the ground up. Join us as we explore the architecture, configuration, and real-world ITSM applications of HelixGPT—and leave with the confidence to deploy, manage, and troubleshoot with ease. Key Takeaways - A clear understanding of HelixGPT architecture and core components - How to configure Models, Skills, and Prompts within HelixGPT - Deep dive into ITSM use cases including: - Digital Workplace (DWP) - Virtual Agent - Live Chat - Smart IT - Best practices to identify, troubleshoot, and resolve issues in HelixGPT deployments For more information, visit the Communities page: https://community.bmc.com/s/news/aA33n0000008WHtCAM/connect-with-helix-webinar-series