The Product Success IT Asset Management (ITAM) architects, also known as Rangers, collectively boasts over 40 years of hands-on experience as both implementers and practitioners on the platform. We eagerly anticipate sharing a wealth of implementation insights, including tips, tricks, methodologies, and strategic approaches, to assist you in optimizing your utilization of ServiceNow Hardware Asset Management.
Curated by: ServiceNow Community (53 videos)
A walkthrough of how ServiceNow Hardware Asset Management tracks asset performance across the lifecycle — covering model categories, the First Used field, KPI tracking, and parent-child asset hierarchies. Learn how HAM resource categories, asset schedules, and lifecycle data work together to give you a complete picture of your hardware estate.