Ask a Ranger: Hardware Asset Management

The Product Success IT Asset Management (ITAM) architects, also known as Rangers, collectively boasts over 40 years of hands-on experience as both implementers and practitioners on the platform. We eagerly anticipate sharing a wealth of implementation insights, including tips, tricks, methodologies, and strategic approaches, to assist you in optimizing your utilization of ServiceNow Hardware Asset Management.

Curated by: ServiceNow Community (53 videos)


Currently Playing: Mini Series: Asset Refresh Request Webinar Recording (August 6, 2025)

This video is a recording of the live "Asset Refresh Request – Mini Series" webinar held on August 6, 2025. In this session, we cover: A short presentation introducing the Asset Refresh Request process A live demo showcasing how to submit and manage requests Related best practices and key considerations for IT Asset Management (ITAM) teams Perfect for ITAM professionals, administrators, and teams looking to streamline hardware lifecycle management.


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