Ask a Ranger: Hardware Asset Management

The Product Success IT Asset Management (ITAM) architects, also known as Rangers, collectively boasts over 40 years of hands-on experience as both implementers and practitioners on the platform. We eagerly anticipate sharing a wealth of implementation insights, including tips, tricks, methodologies, and strategic approaches, to assist you in optimizing your utilization of ServiceNow Hardware Asset Management.

Curated by: ServiceNow Community (53 videos)


Currently Playing: Now Assist for HAM: Agentic Hardware Sourcing — Three AI Agents, Zero Manual Decisions

A walkthrough of the Now Assist for HAM agentic workflow — three AI agents that handle stock checks, transfer orders, and purchase orders automatically. We'll cover the workflow stages, stockroom configuration, required roles, and a live demo showing mixed and fully autonomous sourcing in action


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