The Product Success IT Asset Management (ITAM) architects, also known as Rangers, collectively boasts over 40 years of hands-on experience as both implementers and practitioners on the platform. We eagerly anticipate sharing a wealth of implementation insights, including tips, tricks, methodologies, and strategic approaches, to assist you in optimizing your utilization of ServiceNow Hardware Asset Management.
Curated by: ServiceNow Community (53 videos)
HAM Lifecycle Implementation Program - Video 2 of 3. Now that we know where the gaps are, let's close them. This episode covers Calculated Lifecycle Templates, GA date proxies for models the manufacturer hasn't published yet, and how to read "approximated" lifecycle codes so you're not chasing gaps that are already covered. 00:00 - Introduction 00:06 - Stage 2 — Walk: Apply Coverage Strategies 04:02 - Step 2.1 — Configure Calculated Lifecycle Templates 12:06 - Step 2.2 — Establish GA Date Proxies Where Needed 17:13 - Step 2.3 — Review Approximated Lifecycle Codes 19:57 - More Information