The Product Success IT Asset Management (ITAM) architects, also known as Rangers, collectively boasts over 40 years of hands-on experience as both implementers and practitioners on the platform. We eagerly anticipate sharing a wealth of implementation insights, including tips, tricks, methodologies, and strategic approaches, to assist you in optimizing your utilization of ServiceNow Hardware Asset Management.
Curated by: ServiceNow Community (53 videos)
HAM Lifecycle Implementation Program - Video 3 of 3. Coverage isn't a one-time project. In the final episode of this series, we set up custom lifecycle records for negotiated support terms, wire lifecycle data into refresh planning, and build a quarterly review cadence so the program keeps running after you walk away. 00:00 - Introduction 00:07 - Stage 3 — Run: Operationalize the Program 03:49 - Step 3.1 — Create Custom Lifecycle Records 06:31 - Step 3.2 — Model Lifecycle Overview in HAM Workspace 08:34 - Step 3.3 — Integrate Lifecycle into Asset Refresh and Procurement Planning 10:52 - Step 3.4 — Establish a Quarterly Lifecycle Review Cadence 12:19 - More Information