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Curated by: CNCF [Cloud Native Computing Foundation] (43 videos)
Using Istio to Build Better Service Level Objectives - Chris Dutra, JP Morgan One of the major tenants of Site Reliability Engineering is the usage of service level objectives (SLOs) to better understand customer and user expectations. However, massively distributed systems can (and will) lead to blind spots in SLO generation and adherence, which can delay detection and mobilization times in an organization’s incident response. One will find that not all SLOs are equal, and “customers” in service to service configurations can take on machine form. This presentation offers best practices for utilizing Istio telemetry and observability to best make use of constructing SLOs. We'll cover two use cases - traditional metrics and distributed tracing - and how in conjunction they can offer a clear, data-driven approach to managing the reliability of large-scale distributed platforms and applications.