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Curated by: Undercover Boss (121 videos)
Diamond Resorts CEO Stephen Cloobeck goes undercover to inspect his company’s service standards, but things quickly spiral when he witnesses poor customer service in one of his own call centers. After nearly blowing his cover at the front desk and even facing danger during a maintenance job, Stephen is forced to confront major problems inside the business. Full episodes and highlights from Undercover Boss, featuring CEOs and executives going undercover to work alongside their employees, uncover workplace challenges, and make life-changing decisions. Watch authentic moments, emotional reveals, and behind-the-scenes transformations from businesses across different industries. New clips and full segments uploaded regularly. #UndercoverBoss #RealityTV #Business #CEO #Workplace