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Currently Playing: How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products

Dmitry Zlokazov is the head of product at Revolut, the $45 billion fintech giant operating in over 50 countries, serving more than 50 million customers, and producing some of the world’s top product leaders. Dmitry shares his hard-won lessons, contrarian org design principles, and day-to-day practices that power Revolut’s relentless shipping velocity, culture of ownership, and unparalleled “wow” product experience. *What you’ll learn:* • Revolut’s unique organizational approach, where “product owners” manage cross-functional pods as “local CEOs,” with genuine end-to-end ownership and hiring/firing power • How a radical, ultra-flat structure enables more than 150 product owners to maintain founder-level quality and velocity across dozens of parallel launches • How Revolut maintains quality while shipping hundreds of features across over 50 countries • Why Revolut favors “raw intellect and hunger” over experience, and how internal transfers (including ex-engineers and ops managers) become the company’s most successful product leaders • How Revolut’s founders review every single UI shipped, and why this founder detail obsession scales rather than limits innovation • Their framework for launching new products—from ideation, validation, and first user cohort to rapid “algorithmization” and scaling across countries • The importance of treating products that are 99% done as closer to 0% done, vs. 100% done *Transcript:* https://www.lennysnewsletter.com/p/how-revolut-trains-world-class-product-managers *This entire episode is brought to you by:* Stripe—Helping companies of all sizes grow revenue: https://stripe.com/ *Where to find Dmitry Zlokazov:* • X: https://x.com/Dzlokazov • LinkedIn: https://www.linkedin.com/in/zlokazov/ *Where to find Lenny:* • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ *In this episode, we cover:* (00:00) Introduction to Dmitry and Revolut (03:41) Revolut’s unique approach to product management (06:58) The role and responsibilities of product owners (09:28) Types of product owners at Revolut (15:50) Building “wow” products (25:00) Hiring practices (31:33) Managing teams and projects (41:07) Revolut’s diverse product offerings (44:40) Scaling new products successfully (52:10) Attracting top talent (58:43) Failure corner (01:02:49) Lightning round and final thoughts *Referenced:* • Revolut: https://www.revolut.com/ • Intercom: https://www.intercom.com/ • Palantir: https://www.palantir.com/ • Which companies produce the best product managers: https://www.lennysnewsletter.com/p/which-companies-produce-the-best • Which companies accelerate PM careers most: https://www.lennysnewsletter.com/p/which-companies-accelerate-your-pm • Deliver WOW to our customers: https://www.revolut.com/blog/post/deliver-wow/ • Nik Storonsky on LinkedIn: https://www.linkedin.com/in/nstoronsky • Vlad Yatsenko on LinkedIn: https://www.linkedin.com/in/yatsenko/ • How Palantir built the ultimate founder factory | Nabeel S. Qureshi (entrepreneur and writer, ex-Palantir): https://www.lennysnewsletter.com/p/inside-palantir-nabeel-qureshi • Gokul Rajaram on designing your product development process, when and how to hire your first PM, a playbook for hiring leaders, getting ahead in you career, how to get started angel investing, more: https://www.lennysnewsletter.com/p/gokul-rajaram-on-designing-your-product • Gokul Rajaram on X: https://x.com/gokulr • Brian Chesky’s new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach • Schlep blindness: https://www.paulgraham.com/schlep.html • Revolut Launches RevPoints Loyalty Programme, Turning Daily Expenses into Exclusive Rewards: https://www.revolut.com/news/revolut_launches_revpoints_loyalty_programme_turning_daily_expenses_into_exclusive_rewards/ • Gemini: https://gemini.google.com/ • ChatGPT: https://chatgpt.com/ • Figma: https://www.figma.com/ • Oppenheimer: https://www.imdb.com/title/tt15398776/ • Manus: https://manus.im/ • Eisenhower quote: https://quoteinvestigator.com/2017/11/18/planning/ • Wealth protection: https://help.revolut.com/help/security-logging-in/wealth-protection/what-is-wealth-protection/ *Recommended books:* • The Hard Thing About Hard Things: Building a Business when There Are No Easy Answers―Straight Talk on the Challenges of Entrepreneurship: https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205 • Build: An Unorthodox Guide to Making Things Worth Making―Personal Journey from Product Designer to Mentor: https://www.amazon.com/Build-Unorthodox-Guide-Making-Things/dp/0063046067 _Production and marketing by https://penname.co/._ _For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com._ Lenny may be an investor in the companies discussed.


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